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Activate Single Site License of Tally.ERP 9

On successfully installing Tally.ERP 9 Silver or Gold Edition on your computer, you can now proceed to activate a Single Site license for the first time. To activate the single site license it is necessary to have the Administrative Rights or essentially login as an Administrator, in the activation form provide the required License Serial Number and Activation Key and your valid E-Mail ID.

On selecting the Activate License option in the Startup screen the Activate License form appears as shown:


  • Enter the Serial Number to activate the regular/perpetual license or the Promotional Key to activate promotional rental license in the Serial Number/Promotional Key field

  • Serial Number: A nine digit unique number printed on the Tally.ERP 9 CD Box and the Installation Guide which is provided on purchasing the perpetual or regular license of Tally.ERP 9 Silver or Gold editions.

  • Promotional Key: Is a unique alpha-numeric string provided to the each Tally Partner. It is necessary to enter the promotional key only, to activate the promotional rental license. Activate Promotional License

The serial number and activation key need to be provided in combination to activate a regular license only.

Press F2 or click F2: Multi-Site on the vertical toolbar to activate a Multi-Site License

  • Enter the activation key printed on Installation Guide in the Activation Key field

  • Enter the required E-Mail ID in E-Mail ID of Administrator

  • For the purpose of confirmation re-enter the E-Mail ID once again in Repeat (E-Mail ID of Administrator)

A unique account identification is created using the E-Mail Id provided and the license serial number is linked to the account. The License Key, Password and Accountrelated information are mailed to the E-Mail Id provided in the activation form.

  • Press Enter to activate a Single Site License.

Tally.ERP 9 searches for the availability of Internet Connectivity on your computer. On successfully finding the internet connection the system proceeds to activate the license online which is explained in Online Activation section.

On detecting any one of the issues/errors listed below while searching for an Internet connection on your computer, Tally.ERP 9 provides the user with the possible solution for the issue/error. The user needs to resolve the issue/error and proceed to activate the license using the online mode. In case the issue or error remain unresolved, the user needs to activate the license using the offline method.

Issues/Errors detected while searching for the Internet Connection

  • Internet connectivity is not established/not working/unavailable.

  • Outbound connectivity is blocked

  • Invalid entry in the hosts file

  • Connection Time Out

  • Connection Refused

  • Network is disabled

  • Could not find the IP Address

  • Sending / Receiving failed

The step by step procedure to activate the license using the Online and Offline method is discussed in Online Activation and Offline Activation sections respectively.

Online Activation

Tally.ERP 9 displays the following message indicating the activation request has been processed.


  • The Tally_lck.lic file is generated and resides in the default Tally.ERP9 folder

In order to get the license, the locked license file has to be unlocked by providing the License Key which is emailed to the Email ID provided. To unlock the license file you can proceed to the section titled Procedure to Unlock License File

Offline Activation

  • Tally.ERP 9 displays a Connection Error screen containing the Error Code and System Error Code along with the Reasons for Failure, Possible Solutionsand What to do now? (Actions).


  • Select Continue in Offline mode

  • A message indicating the Offline Activation Request file tally_req.lic has been Created Successfully! appears. The license request file titled tally_req.lic is generated and stored in the default Tally.ERP9 folder.

  • Copy the tally_req.lic file onto a pen drive/CD and paste the file into the Tally.ERP9 folder on a computer that is connected to the Internet and Tally.ERP 9installed. Here Tally.ERP 9 could be running in Licensed or Educational mode.

Note: In case Tally.ERP 9 is running in Licensed mode Go to Gateway of Tally > F12: Configure > Licensing > Send External Request

  • Start Tally.ERP 9 on this computer.

  • The Startup screen appears


  • Select Send External Request and press Enter

  • Tally.ERP 9 displays a message Your Offline License Request file 'tally_req.lic' has been processed successfully.


Note: Along with request file the mail will contain the Unlock key to be used for unlocking the License file.

  • Start Tally.ERP 9

  • Proceed to section titled Procedure to Unlock License File

Procedure to Unlock License File

Note: It is essential to access your mail and retrieve the unlock key.

  • The Unlock License screen appears.

  • Type the Unlock Key retrieved in unlock field or copy the unlock key from the email received and press Ctrl+Alt+V to paste the unlock key.


Note: In case you have not received an E-Mail, press F2 (Self Support) and click on Get Unlock Key for obtaining the Unlock key by providing the Serial number.

On successfully unlocking the license file, Tally.ERP 9 displays the following message


On starting Tally.ERP 9, the License Serial Number and Account ID are displayed under the Version and License tab of the information panel respectively.


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